1. Are you a manufacturer or trader? Can you do OEM/ODM?
We are professional manufacturer to produce 3d printer. And we can
do OEM and ODM 3d printers for customers.
2. How long will it take to print an object?
The required time depends on the object size and resolution level.
The smaller the resolution level is, the quicker the printing speed
3. What kind of material can print and Does the printer ship with
A lot of material can be print, and common material used are PLA,
ABS, HIPS, PC, PA(nylon), PETG, PVA and so on. The printer will
come with random colored filament. For the quantity, it base on how
many extruders do you purchase.
4. How does your factory do regarding Quality Control?
Quality is critical and always be put in the first place. Each step
of production products will be coming out inspection by QC
department before shipping.
5. Are the 3d printer assembled when I get it? and easy to operate?
Yes, the 3d printers all are assembled well, when you get a
machine, please read the user manual firstly, and do some simple
steps is ok.
6. What payment method do you accept?
T/T, Western Union, PayPal, Aliexpress, alibaba, etc.
7. How long do you need to prepare my goods?
If we have stock for that kind, we could arrange to send it to you
ASAP. If not, 3-7 days for small orders. 10-20 days for mass
production orders (based on different quantities).
8. How will you deliver my goods to me?
We always ship by express, we cooperate with international
expresses such as DHL, UPS, FedEx, TNT to enable our customers to
get their goods rapidly. What's more, base on customer's need, we
could ship by air or sea.
9. What is the warranty of the machines and how about the
Our warranty for main and core parts for the 3d printers is 180
days, we have a strong after-sales service team who can reply your
questions very fast.