1. Are you manufacturer or trader? Can you do OEM/ODM?
We are professional manufacturer to produce 3d printer. And we can
do OEM and ODM 3d printers for customers.
2. How long will it take to print an object?
The required time depends on the object size and resolution level.
The smaller the resolution level is, the quicker the printing speed
3. What kind of material can print and Does the printer ship with
A lots of material can be print, and common material used are PLA ,
ABS, HIPS, PC, PA(nylon), PETG, PVA and so on. The printer will
come with random colored filament. For the quantity, it base on how
many extruder do you purchase.
4.How does your factory do regarding Quality Control?
Quality is very important and always be put at the first place.
Each step of production products will be came out inspection by QC
department before shipping.
5. Are the 3d printer assembled when I get it? and easy to operate?
Yes, the 3d printers all are assembled well, when you get machine,
please read user manual firstly, and do some simple steps is ok.
6. What payment method do you accept?
T/T, Western Union, PayPal, Aliexpress, alibaba, etc.
7. How long do you need to prepare my goods?
If we have stock for that kind, we could arrange to send to you
ASAP. If not, 3-7 days for small orders. 10-20 days for mass
production orders (based on different quantities).
8. How will you deliver my goods to me?
We always ship by express, we cooperate with international
expresses such as DHL,UPS, FedEx, TNT to enable our customers get
their goods rapidly. What's more, base on customer's need, we could
ship by air or sea.
9. What is the warranty of the machines and how about the
Our warranty for main and core parts for the 3d printers is 180
days, we have strong after-sales service team who can reply your
questions very fast.